1. The basics

Booking a cleaning with us means agreeing to the terms below. Here is the plain version, with the full terms underneath.

2. Our guarantee

If you are not satisfied, we come back until we make it right. To use this guarantee, reach out within 24 hours of the visit so we can send a team back out — no additional charge.

3. Booking and access

You can book through the site, by phone, or in person. We need access to the home at the scheduled time — if we cannot get in, a cancellation fee may apply.

4. What’s included

Whatever is agreed at booking or the walkthrough. We bring our own supplies unless you would rather we use yours — just let us know in advance.

5. Payment

Due the day of service unless we have agreed otherwise. A late fee applies if payment is not received within 2 days.

6. Cancellations

Cancelling within 24 hours of your scheduled visit may carry a fee. Rescheduling is easy with advance notice.

7. Liability and independent contractors

We are not liable for damage caused by pre-existing conditions or issues unrelated to the cleaning itself. Cleaners referred through us operate as independent contractors, not employees — they are responsible for the manner and quality of their own work, and any concerns about a specific visit should come to us directly so we can make it right, per our guarantee above.

8. Confidentiality

Anything we learn about your home or household stays between us.

9. Governing law

Florida law governs this agreement.

10. Changes

We will notify you if these terms change. Continuing to use our services after that means you have accepted the update