This is a plain explanation of how we handle the information you share with us — when you visit the site, book a walkthrough, or text us. We are not in the business of collecting more than we need.
1. What we collect
Basic contact details you give us directly — name, email, phone, address — when you book a walkthrough, subscribe to updates, or fill out a form. We also automatically pick up standard technical data (IP address, device and browser type, and site activity) the way most websites do.
2. How we use it
To set up your walkthrough, communicate with you about your service, and keep the site running. If you have opted in, we may also send updates by email or text. We use activity data only to understand and improve the site.
3. Messages
If you give us your number and opt in, you will get texts related to your service. Reply STOP anytime to opt out, or contact us directly to be removed from any list.
4. Who we share it with
We do not sell or rent your information. We share it only with the vendors who help us operate (like our messaging provider), when the law requires it, or if the business is ever sold or transferred.
5. Security and retention
We take reasonable steps to protect your information and keep it only as long as we need it. No system is perfectly secure, and we do not pretend otherwise.
6. Children’s privacy
Our services are not directed at children under 13, and we do not knowingly collect their information.
7. Questions
Reach out anytime — phone or the address on our Contact page.